Digital communication can support compassionate leaders and compassionate workplaces

Abstract

This thesis explores how digital communication can support compassionate leaders and compassionate workplaces. Through grounded theory methods, exploration and understanding emerged from compassionate leader semi-structured interviews. Emergent themes maintain digital communication can support the evolution of compassionate workplace connectedness and collaboration leading to a compassionate workplace experience. Compassionate leaders stimulating workplace compassion build an atmosphere of trust culminating in increased productivity and a joyful culture where one-on-one to multi-way interaction is supported by digital communication tools.