Cultivating Hope: Cocreating a Positive Future on the Frontlines of Healthcare for Port Hardy Hospital

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Issue Date
2024
Authors
Kashty, Arianna
License
Subject
School of leadership studies
Abstract
This action-oriented inquiry explored how healthcare workers could create a positive environment on the frontlines of care and contend with the ideological concept of systemic demoralization. Through in-depth appreciative inquiry-based interviews, six frontline healthcare workers shared their hopes, experiences, and ideas for the future of healthcare in the rural and isolated town of Port Hardy. This inquiry adhered to Royal Roads University requirements and received organizational approval via an operational review. The findings indicate that while frontline healthcare workers are experiencing empathetic distress, organizational changes can improve their experiences and create a more positive environment. The recommendations put forward support these changes and are the result of participants’ recommendations and are supported by local and senior leadership.
Description
2024
Harmful Language Statement