Meredith, William

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https://hdl.handle.net/10170/692
William Meredith is the Media Services, eLearning Support & Resource Sharing Librarian at Royal Roads University.

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Recent Submissions

Now showing 1 - 2 of 2
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    Amazed, appreciative, or ambivalent? Student and faculty perceptions of librarians embedded in online courses
    (Internet Reference Services Quarterly, 2014-08-15) Meredith, William; Mussell, Jessica
    With the continuing trend toward university courses being offered online, there is corresponding need for academic librarians to support students in those digital spaces. We developed a sustainable model for embedding librarians to provide research support in online courses, and then investigated the impact we were having on student learning outcomes and what students and faculty think about our efforts. This paper outlines our model and presents survey feedback from students combined with user data from our course management system (CMS) to discuss how well we are doing and how this evidence can inform our embedded librarian service going forward.
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    Web-scale search and virtual reference service : how Summon™ is impacting reference question complexity and reference service delivery
    (Internet Reference Services Quarterly, 2013-07-17) Meredith, William
    Web scale discovery tools like Summon™ are becoming the norm at academic libraries across North America. How much do these tools simplify discovery? What changes do they bring to the provision of reference service? At Royal Roads University, where most students complete graduate degrees through distance study, I applied the READ scale to reference questions received by email in the year before and the two years after we adopted Summon™. Comparing the questions over time, and analyzing reference statistics, I reflect on changes brought on by discovery layers and what they mean for the future.